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Shipping and Delivery Policy 

 

Welcome to Flairsnest, where every order is more than a purchase—it’s the start of a special journey from our collection to your doorstep. We believe that receiving your accessories should be just as exciting as choosing them, which is why we are committed to a smooth, transparent, and reliable delivery process. 

For clarity, “we,” “us,” and “our” refer to Flairsnest, operated by Biowind Innovations Private Limited, and “you,” “your,” or “customer” refer to anyone visiting, browsing, or purchasing from our platform. This policy explains how we handle shipping, delivery timelines, and what to expect once you place an order. 

By completing a purchase with us, you agree to the terms outlined below. We encourage you to read this policy carefully for a worry-free shopping experience. 

Shipping Locations 

We currently deliver across India to all serviceable pin codes, ensuring that your favorite accessories reach you wherever you are. 

At present, we do not ship internationally; however, we are actively exploring options to expand our delivery network in the near future. Your continued support drives us to grow and serve more regions. 

Processing Time 

Once your order is placed, our team prepares it with care before dispatch. Processing usually takes  1 to 2 business days , excluding weekends and public holidays. 

Once shipped, you will receive an email confirmation so you can follow your order’s journey in real time. We take pride in ensuring every order is handled with precision and care. 

Delivery Timeline 

Orders are typically delivered within  3 to 8 business days , depending on your location and our courier partner’s service availability. 

All items are securely packed to arrive in perfect condition. Our focus is on timely, safe, and hassle-free deliveries that meet your expectations. 

If Delivery Fails 

In rare cases, deliveries may fail due to incorrect addresses, unavailability of the recipient, or refusal to accept the parcel. If this occurs, your order will be returned to our warehouse. 

You can contact us to arrange a re-delivery. To avoid such delays, please double-check your address details and ensure someone is available to receive the package at the time of delivery. 

Damaged or Lost Shipments 

We take every precaution to ensure your order reaches you safely. However, if your package arrives damaged, tampered with, or incomplete, we’re here to help. 

In such cases, please: 

  • Contact our support team within  48 hours of receiving your order. 

     
  • Provide clear photographs of the packaging and the affected item. 
     

Once we review the details, we’ll promptly investigate and provide a suitable resolution. If your shipment is lost in transit, we will work with our courier partners to arrange either a replacement or a full refund—based on your preference. 

Connect With Us 

Your satisfaction is our top priority. If you have any questions, concerns, or need help with your delivery, please reach out to us at biowindinnovationsauthorizes@gmail.com, biowindinnovationsprivatelimit@gmail.com. Our dedicated support team is always available to provide quick, clear, and helpful assistance to ensure your experience remains smooth and enjoyable.